AI Automation & Agents
Hand the repetitive work to AI, so your team can focus on the work that matters.
We build AI agents and automated workflows that connect the tools you already use. They read emails, fill in forms, update your CRM, write first drafts and chase follow-ups, day and night, with a human in the loop wherever it matters.
What we automate
Inbox & enquiry handling
AI that reads incoming emails and web enquiries, sorts them, drafts replies and routes them to the right person.
Lead qualification & follow-up
Instant responses, qualifying questions and booking links, so no lead goes cold.
Quotes, proposals & documents
Turn a job description or call notes into a draft quote, proposal or report in minutes.
Document & invoice processing
Extract data from PDFs, invoices, forms and receipts straight into your accounting or job system.
Reporting & admin
Weekly reports, meeting summaries, timesheets and data entry, done automatically.
Customer support agents
AI assistants that answer common questions from your own knowledge base and hand over to a person when needed.
Tools we work with
- OpenAI, Anthropic Claude, Google Gemini and open-source models
- n8n, Make, Zapier and custom code
- HubSpot, Salesforce, Pipedrive, Xero, MYOB, ServiceM8, simPRO
- Microsoft 365, Google Workspace, Slack, Teams
FAQ
AI Automation & Agents: common questions
How quickly can we see results?
A first quick-win automation, such as triaging web enquiries or drafting quotes, is usually live within 2–3 weeks. We agree a success metric up front, such as hours saved per week or response time, and report against it from day one.
Is our data safe?
Yes. We use business and enterprise tiers of OpenAI, Anthropic and Google AI services, which do not use your data to train their models. Data stays in the systems you already use wherever possible, access is limited to what each workflow needs, and everything follows the Australian Privacy Act 1988.
What if the AI gets something wrong?
We design every workflow with checks and a human approval step wherever a mistake would matter. Then we monitor it and tune it.
Who maintains the automations?
Every automation is handed over with documentation and a short training session, so your team can run it. Alternatively, a monthly care plan covers monitoring, fixes when connected apps change, and small improvements.
Not sure where AI fits in your business?
In 30 minutes we’ll look at how your business runs and point out two or three places AI could save you time or money. No cost, no obligation, no jargon.